FAQ

Why Does First Class Shipping Display $9,999.99?

We love being able to offer USPS First Class shipping on eligible orders to save our customers money. However, due to limitations with our host’s shipping options, there is no way for us to restrict First Class shipping to orders within the eligible weight range. If it says “$9,999.99” that just means your order is too heavy to ship First Class and you’ll have to choose another option. We realize this isn’t an ideal solution, but for now it’s the only way for us to continue offering one of our most popular shipping options.

I forgot my password, can you reset it for me?

We are unable to change your password for you. To change it yourself, click “Sign In” and then click “Forgot password?”, and you will receive an email with a link to reset your password. This link expires after 24 hours. If you no longer have access to your email account, you will need to create a new account with a new email address.

How do I change the email address on my account?

Unfortunately it isn't possible to change the email address associated with your account at this time. You can create a new account using your updated email address.

Do you offer bulk discounts/Wholesale pricing?

We are in the process of renovating our wholesale platform, details will be posted here.

Do you offer gift wrapping?

Not at this time. You are welcome to express your interest in us offering it in the future here.

Is there anywhere I can buy your products in person?

Yes! We are currently in Market of Choice at 1090 SE Belmont St, Portland, OR 97214.

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